Refund Policy
Returns & Refund Policy
We want you to be completely satisfied with your Honey Gummies purchase. If you're not, we've got you covered.
30-Day Money-Back Guarantee
Try Honey Gummies for 30 days. If you're not feeling the difference, email us within 30 days of delivery for a full refund of the product price — even if the bottle is empty. No questions asked.
How to Start a Return
Email info@tryhoneygummies.com with your order number and the reason for your return. Our team will respond within 1–2 business days with return instructions.
Please do not ship items back without contacting us first — we'll confirm the return address and walk you through the process.
Refunds
Once your return is initiated, your refund will be issued to the original payment method within 5–7 business days after we receive the returned item. You'll get an email confirmation when the refund is processed.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong product, email us within 7 days of delivery with your order number and a photo of the issue. We'll send a replacement at no additional cost, or issue a full refund — your choice.
Return Shipping
Customers are responsible for return shipping costs for standard returns. If the product arrived damaged or we made an error on your order, we'll cover return shipping.
Subscription Orders
You can cancel your Subscribe & Save subscription anytime by:
- Logging into your account at tryhoneygummies.com, or
- Emailing info@tryhoneygummies.com
Cancellations take effect immediately — no future charges, no fees, no questions.
Unwanted subscription charges: If you're charged for a subscription shipment you didn't want, email us within 30 days of that charge and we'll issue a refund for that shipment (standard return policy above applies).
Skipping or changing shipments: To skip a shipment or change your delivery frequency, log into your account or email us — we'll handle it.
Before Starting a Chargeback
If there's an issue with your order, please reach out to us first at info@tryhoneygummies.com. We respond within 1–2 business days and resolve nearly every issue faster than your bank can. Starting a chargeback before contacting us slows down the resolution for both of us.
Contact
Email: info@tryhoneygummies.com
Address: Honey Gummies LLC, 133 Ivanhoe Dr, Paramus NJ 07652
For any refund, return, or subscription questions, reach out anytime. We're happy to help.